Custom Gifts & Monograms

Norm & Holly

Norm & Holly

Custom Gifts and Monograms is a family owned and operated business since 1986. It was founded by Millicent Saenz, using her passion and energy to grow the business from a home office, into a Retail space, and eventually onto the Internet. Norm, her husband became engaged in the business in 2001, and joined her full-time in 2005, following his retirement as a financial adviser. The mission continues to be providing special personalized monogrammed gifts that recipients will enjoy and cherish for many more years to come.

In October of 2010, daughter, Holly Howell, joined the business to handle the monogramming duties. Prior to joining the business, Holly owned and operated her own independent monogramming business since 2001. Holly brings a wealth of knowledge and talent in interior decorating, creative thinking, and lots of ideas and contacts for new products.
In November of 2011, Millicent lost her courageous battle with Leukemia. Given the longevity of her near two year fight, she was able to successfully ensure the family business would thrive. Holly and Norm are running the business proudly in her absence, and continue to honor her memory and dream of running a successful monogramming business.

Custom Gifts & Monograms is located in Cypress, Texas. All embroidery is done in a climate controlled, smoke free, pet free environment, using commercial machines and software. Technology and sewing expertise brings you wonderful personalized gifts. Every order is important regardless of the size.

We welcome your comments and ideas. We know this is a creative process for you, as you consider monogramming a gift. Please don’t hesitate to call toll free: 1-800-659-9240 (1-281-451-4434) fax: 1-281-213-4434 or send send an e-mail with any questions you have before placing your special order.



how to order


  1. If there is a better or more appropriate monogram or lettering style (font) choice for your product, we will make the final adjustment.
  2. Color of embroidery threads vary. Example, lite pink, medium pink, hot pink, mean different things to different people. we will make appropriate color choice for the product.
  3. Size of monograms will vary. We will make the final decision depending on appropriate size & placement for the product selected.

Please be flexible, and trust our 30 years of experience in personalizing gifts when ordering.


We use professional Tajima Embroidery Machines made by Hirsch International.

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